Real Time
Data is captured as the customer experience is completed. Management is alerted to any dissatisfied customers and can rescue whilst they are still on-site.
Real Data
All data is verified and only collected from genuine customers. The integrity of all data is guaranteed through PIN access.
Real Customers
We only speak with your customers, we don’t employ professional shoppers.
Gulf Spec – market share consultants supporting clients in increasing revenue and retaining profitable customers
Gulf Spec is a leading business partner operating in the hospitality industry capturing previously unattainable, tamper proof, customer satisfaction data at the point of consumer experience.
With a customer approval rate of 75% (the highest response rate of any survey system) using the simple, unique and innovative Edd system; more data with more clarity and integrity is captured from paying customers at the point of experience.
Capturing more data and email information than all other methods combined, Edd is quite simply the ‘new way’ to the challenge of identifying the consumer’s evaluation of the service offering.
Resources
We draw from a suite of unmatched, proven solutions to target your specific business challenges and opportunities.
